Thursday, June 07, 2012

The Effort it Takes to be Honest

I bought a DVD set for the kids.


Rocky And Bullwinkle: Complete Season 5 DVD
Item Id: 260997560997
End time: May-05-12 08:25:49 PDT
Buyer: (your humble blogger)
100.0% Positive Feedback
Member since Oct-15-99 in United States


From: (your humble blogger)
To: (eBay seller)
Subject: Other: (your humble blogger) sent a message about Rocky And Bullwinkle: Complete Season 5 DVD #260997560997
Sent Date: Apr-23-12 15:16:40 PDT

Dear (eBay seller),

Hello,

I ordered/paid for one copy of this DVD set but I actually received two in the mail on the same day. Do you want me to return the 2nd copy? If so can you please send me the mailing address I should use. Thanks - Paul

- (your humble blogger)


From: (eBay seller)
To: (your humble blogger)
Subject: Re: Other: (your humble blogger) sent a message about Rocky And Bullwinkle: Complete Season 5 DVD #260997560997
Sent Date: Apr-27-12 11:52:08 PDT

Dear (your humble blogger),

Thanks for your message.

We have issued return authorization # JB03201470 for your return. 

Please follow the directions listed on the packing slip and the package will be routed back to our returns department for a refund to your PayPal account.  

Please be sure to include the RA# in the appropriate field on the label.  The prepaid postage label will be sent to you in a separate email.

We apologize for the inconvenience, 

- (eBay seller)



From: (your humble blogger)
To: (eBay seller)
Subject: Re: Other: (your humble blogger) sent a message about Rocky And Bullwinkle: Complete Season 5 DVD #260997560997
Sent Date: May-31-12 11:27:15 PDT

Dear (eBay seller),

It looks like I have gotten a full refund but I did not actually want a refund -- note that I got _two_ copies accidentally and so I still have one. I just returned the extra one. ???

- (your humble blogger)



From: (eBay seller)
To: (your humble blogger)
Subject: Re: Other: (your humble blogger) sent a message about Rocky And Bullwinkle: Complete Season 5 DVD #260997560997
Sent Date: Jun-04-12 06:20:18 PDT

Dear (your humble blogger),

Hello and thank you for contacting us,

Please let us know if you would still like this item. If so, we will submitted a replacement order for you.

We apologize for the inconvenience, 

- (eBay seller)



From: (your humble blogger)
To: (eBay seller)
Subject: Re: Other: (your humble blogger) sent a message about Rocky And Bullwinkle: Complete Season 5 DVD #260997560997
Sent Date: Jun-04-12 12:59:57 PDT

Dear (eBay seller),

Let me go over this again --

I wanted one copy of this DVD set

I bought one copy of this DVD set and paid for it

I got _two_ copies in the mail

I asked to return the extra copy

Your company sent me an RMA and a postage-paid mailing label

When you received it, you credited me back for my original purchase

This means I now have a copy that was basically FREE.

I would like to pay for it. Can I just pay you again through PayPal?

Thanks,

(your humble blogger)



From: (eBay seller)
To: (your humble blogger)
Subject: Re: Other: (your humble blogger) sent a message about Rocky And Bullwinkle: Complete Season 5 DVD #260997560997
Sent Date: Jun-05-12 14:34:58 PDT

Dear (your humble blogger),

Hello and thanks for your message.

We apologize for the confusion.  At this time, we are sending a invoice for payment for the amount of $25.87.

We appreciate your patience in this matter,

- (eBay seller)



Dear (eBay seller),

Just paid it -- no problem, and thank you!

- (your humble blogger)


Might (this humble blogger) hope that this is actually the end of it? Hope springs eternal!

3 comments:

Eddie said...

Wow, it's as if they wanted you to get in trouble later but that's awfully kind of you to return the extra dvd player.

Paul Potts said...

It was an extra DVD, not a DVD player, but thanks.

thanbo said...

Reminds me of this famous (famous because I've read it) Thurber piece:

http://tonymusings.blogspot.com/2012/04/grandma-was-nudist.html

about an exchange with a fictional publisher who sends copy after copy, box after box, of a book he never ordered, to his house, to the house where he was born, etc.